The sizes of our products are based on the popular brands and fit true to size. To support you, you will find a size chart on each product page, which will help you find the right size.
All our sneakers are unisex models and available in sizes EU 36 - 47.
You can clean your sneakers with clear water and a brush or cloth.
In addition you can use a repellent spray to protect the shoes.
We currently accept payments by KLARNA, PayPal, credit card, Apple Pay and Google Pay.
We ship to all countries in the European Union and following countries outside the European Union: UK, Switzerland, Norway, United States, Canada, Australia and Japan.
The delivery time within Germany is usually 2-3 business days, the delivery time within the EU is usually 3-5 business days.
Deliveries outside the EU may take longer.
When your order leaves our warehouse, you will receive a shipping confirmation with your tracking number and estimated delivery date.
Our goods are shipped with DHL.
Sometimes the tracking number needs 24-48 hours to show you the correct information. If your tracking information is invalid after 48 hours, you can contact us via firstname.lastname@example.org or and we will take care of it.
In this case, please contact us or wait until we contact you. The package will be shipped again, but please check our terms and conditions to see if there are any additional charges for the second shipment of your order.
Please always refer to the shipping information you receive by e-mail once your order has been registered. We are not responsible for delays caused by the carrier, but we will always be available to give you updates on your delivery.
All orders are shipped with DHL standard shipping.
There are no customs duties for deliveries within the EU.
For deliveries to non-EU countries, customs duties may apply. These are not included in the price shown and must be paid at the relevant customs office.
Exchange & Returns
You can cancel orders within 14 days of receipt and return them to us.
For orders from Germany you can send an email to email@example.com and you will receive a free return label.
For orders outside Germany Born Originals will not cover any costs.
Should you wish to return your order, please send it to Born Originals, c/o Erka GmbH, Oranienburger Str. 13, 26388, Wilhelmshaven, Germany
We refund you the price of the purchased products with the payment method you used when you placed the order.
Our products will be sustainably produced in Portugal (EU) in a family-run factory using vegan materials from Portugal, Spain and Italy, some of which are made from recycled materials.
The company was founded in early 2014 by Melvin Lamberty in Germany.
We have offices in Hamburg and Wilhelmshaven, Germany.
To date, our products are sold through bornoriginals.com.