Returns

PLEASE NOTE THAT THIRD-PARTY PRODUCTS ( = PRODUCTS FROM OTHER BRANDS) OFFERED ON THIS WEBSITE ARE EXCLUDED FROM ANY RETURNS AND/OR EXCHANGES AS THEY ARE MADE-TO-ORDER. BORN ORIGINALS PRODUCTS WHICH ARE PERSONALIZED IN ANY POSSIBLE WAY ARE ALSO EXCLUDED FROM ANY RETURNS AND/OR EXCHANGES.

INTERNATIONAL RETURNS
INTERNATIONAL EXCHANGES AND RETURNS WORK THE SAME AS DOMESTIC EXCHANGES AND RETURNS. PLEASE SEND AN EMAIL TO INFO@BORNORIGINALS.COM WITHIN 7 DAYS AFTER YOU RECEIVED THE ORDER AND DO NOT SEND US ANY GOODS BEFORE WE REPLIED AND GAVE YOU RETURN INSTRUCTIONS. SEND EXCHANGES AND RETURNS TO:

BORN ORIGINALS
ORANIENBURGER STR 13
26388 WILHELMSHAVEN
GERMANY

KEEPING YOUR RETURN IN ORIGINAL CONDITION
PLEASE TRY YOUR BEST TO MAINTAIN ITEMS IN PRISTINE CONDITION SO THAT WE MAY ACCEPT YOUR RETURN AND IT MAY BE RESOLD TO OTHER CUSTOMERS. ALL ITEMS MUST BE RETURNED UNWORN AND WITH THEIR ORIGINAL TAGS ATTACHED.

BORN ORIGINALS RESERVES THE RIGHT TO REFUSE RETURNS THAT ARE UNAUTHORIZED AND/OR NOT SENT IN ACCORDANCE WITH THE RETURN POLICY DETAILED ON THE WEBSITE. IN THE CASE OF UNAUTHORIZED OR NON-STANDARD RETURNS, THE MERCHANDISE WILL BE RETURNED TO THE SHIPPING ADDRESS SPECIFIED IN THE ORIGINAL ORDER. IF AN UNAUTHORIZED RETURN IS ACCEPTED, BORN ORIGINALS WILL DEDUCT A 10% ADMINISTRATIVE/RE-STOCKING FEE FROM THE REFUND.