Shipping policy


We ship inside European Union and to selected countries outside the European Union.


Shipping fees are as follows:

Germany: free

EU-wide: 9,90 €

Non-EU: 19,90 €

 

Deliveries to countries outside the European Union may be subject to customs duties, taxes, or additional fees. These are to be borne by the buyer and will not be reimbursed by us.

 

Delivery times are as follows:

Germany: 2-3 Working days

EU-wide: 3-7 Working days

Non-EU: 8-30 Working days


For most of our shipments, we provide a tracking number, which is sent by email after dispatch. Shipment is usually carried out by DPD.

The delivery of goods is carried out by shipping to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the Seller's order processing shall be decisive. Deviating from this, if the payment method PayPal is selected, the delivery address deposited by the customer with PayPal at the time of payment shall be decisive.

For returns of defective products, please contact the email address below. In all other cases, the return costs are to be borne by the buyer. 

 

Any other questions? Contact us via e-mail: support@bornoriginals.com